frequently asked questions

What are our shipping fees

Free Ground Shipping is only valid on orders $100 or more and for shipping addresses in the United States excluding Alaska, Hawaii, U.S Virgin Islands, Puerto Rico, Guam, military and air force bases. Orders below $100 after discount will be charged $8.95 for Standard shipping.

Due to nationwide shipping volume, you may experience a delay. We are keeping a close eye on all orders and will update you if we anticipate a change. We appreciate your patience.

What are our shipping options

SHIPPING OPTIONS WITHIN THE 48 STATES

Shipping Method Delivery Time Cost
Standard 3-7 business days Free - on orders $100 or more. Otherwise $8.95*
Two Day 2-3 business days $18
Next Day^ 1-2 business days
$30

* Shipping fees and sales tax are not counted towards the merchandise subtotal. Only one promotional code can be used per order. Free Shipping promotion may not be combined with any other offers unless explicitly noted.

^ There is no expedited shipping outside the 48 states. We do not offer Next Day delivery to Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands and Military bases.

EXPEDITED SHIPPING METHODS / DELIVERY TIME^

Before 1PM ET* Next Day
SUN TUES
MON TUES
TUES WEDS
WEDS THURS
THURS FRI
FRI MON
SAT TUES

* Next Day orders must be submitted by 1:00 PM EST. If the order is placed before 1:00 EST then you can use the chart above to see when it will arrive. If the order is placed after 1:00 EST then add one additional day.
We do not ship on holidays such as New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas

^ We cannot guarantee delivery dates will be met for expedited shipping methods on clearance merchandise because clearance merchandise is in very limited supply and it may take additional days to process and ship.
Item must be in stock. Pre-order and backorder items will ship on or about their expected ship date. There is a small chance that certain preorders or backorders may be cancelled, based on demand, in which case refund will be issued the same day the order is canceled. Refunds usually reflect in 3-5 business days.

Where do we ship

UNITED STATES / 48 CONTIGUOUS STATES

We strive to get your merchandise to you as quickly as possible. Free Ground Shipping is only valid on orders $100 or more in the 48 contiguous United States. Orders below $100 will be charged $8.95 for Standard shipping. Most orders are shipped within 2 business days after they are placed. We ship all orders in the continental US via FedEx. Orders arrive within 3-7 business days unless Next Day shipping was selected.

HAWAII AND ALASKA CUSTOMERS

The cost for shipping is $24.95 per order. Items going to Hawaii and Alaska are shipped via FedEx and arrive within 7 business days.

US VIRGIN ISLANDS, PUERTO RICO & GUAM CUSTOMERS

The cost for shipping is $24.95 per order. Your order will ship via FedEx from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

MILITARY/AIR FORCE BASE CUSTOMERS

The cost for shipping is $14.95 per order. Your order will ship via FedEx from our facilities to our shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

What are our procedures

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the FedEx tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders.

SHIPPING IN MULTIPLE PACKAGES

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

TRACKING YOUR ORDER

1. Click on the Order Tracking link in the footer of each page. You will need your order number, billing last name and billing zip code.
2. Log in to My Account and go to the My Orders section. From there you will be able to choose which order you'd like to view and you will have an option to track the order.
3. You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the FedEx tracking number.

DELIVERING YOUR PACKAGE

We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
Most items are available to ship in 2 business days unless otherwise noted.

SHIPPING CANCELLATIONS

If your order includes pre-order items, there is a small chance that certain preorders may be cancelled, based on demand.  You will receive a cancellation email if your order will not be shipped.

How will I know if my order is confirmed?

You will receive an order confirmation via email.

Can I make changes or cancel my online order?

Please contact us immediately via Live Chat or phone to cancel an order. Once the order has been sent to a shipping facility, we are not able to cancel it. Most orders start processing within 20 minutes after they have been placed. In this case, we ask that you please wait until the order arrives and follow the return procedure.

Can I change the style, color or size after an order is placed?

Please contact us immediately via Live Chat or by calling 1-877-525-2833 . If you contact us within 20 minutes of placing your order it may be possible to make changes. However, once an order begins processing no changes can be made. Most orders are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Final Sale items may not be returned or exchanged.

When is my order shipped?

Most orders are shipped within 2 business days after they are placed. We use FedEx ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Next Day shipping options were chosen at checkout. Orders to Hawaii and Alaska also arrive in 3-7 business days; orders to US Virgin Islands, Guam and Puerto Rico usually take about 2 weeks to arrive. Pre-Orders will ship on or about the date mentioned on the product page, except in rare cases when pre-orders are not shipped because the order has been cancelled based on demand.

How can I track the status of my order?

If you have an account with us, please Sign In and go to "My Orders". Click "View Order" under Order Detail & Tracking. Next to the item(s) you will see the FedEx tracking number. Click on it to see the status of your shipment.

What if I place an order and Dolce Vita doesn't have the item in stock?

If we are unable to fill your order you will be notified via email. Your credit card/PayPal account will not be charged. You can also check the status online by signing in to your account and going to "My Orders".

What is a Pre Order item? What if I want to cancel a Pre Order?

A Pre Order item is one that you are ordering before we have it in inventory. All preorders are charged on the 6th day since the order is placed. You may cancel a pre order item up until the time your order has begun processing. To cancel a preorder item please contact us via email at info@dolcevita.com, Live Chat or by calling 877-525-2833 . Once your order has been sent to a shipping facility it may no longer be cancelled. There is a small chance that certain preorders may be cancelled, based on demand, in which case refund will be issued the same day the order is canceled and usually reflects in 3-5 business days.

I placed an order with AfterPay/ShopPay Installments for a pre order/back order item. How will I be refunded it I want to cancel that order?

If you cancel the order, AfterPay/ShopPay Installments will be notified and any upcoming installments will be cancelled/adjusted and all payments made up until that point will be refunded.

What is the difference between a Pre Order and a Back Order?

A preorder is an item sold for the first time on our website. Be among the first to wear these hot new styles! Orders will ship on or about the date mentioned on the product page. A backorder is a product which we currently don't have in stock but we are accepting new orders for it and, just like preorders, will ship on or about the date mentioned on the product page. All preorders and backorder items are charged on the 6th day since the order is placed. There is a small chance that certain preorders or backorders may be cancelled, based on demand, in which case refund will be issued the same day the order is canceled and usually reflects in 3-5 business days.

I placed an order with AfterPay/ShopPay Installments for a pre order/back order item. Will I start paying my installments once the pre order/back order item is shipped?

AfterPay/ShopPay will start processing the installments as soon as the order is placed.

How can I find a DOLCE VITA shoe I am looking for?

You may click the search icon in the upper right corner of every webpage. Then click on the word "Search" that shows in the bar and type in what you would like to find. You can use the search by a style name or category.

What forms of payment are accepted for online purchases & when am I billed?

We accept Visa, MasterCard, American Express, Discover, PayPal. We do an authorization when the order is placed to verify that the funds are available. We do not charge your card or account until the order has been shipped.

What are AfterPay and ShopPay Installments?

AfterPay and ShopPay Installments are services that allow you to pay for your order with 4 equal payments made every 2 weeks, interest free. To use AfterPay or ShopPay Installments simply shop as usual and proceed to checkout and then choose AfterPay or ShopPay Installments as your payment method. You will be directed to their website to register and provide payment details. If you’ve used either of them before, just log into your AfterPay or ShopPay account.

Why do I have to pay sales tax on my order?

We are required to charge sales tax in Arizona, California, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Washington because we have retail locations in these states. In addition, due to local state tax laws we are required to charge sales tax in Colorado, Hawaii, Indiana, Maine, North Dakota, South Dakota, Utah, Vermont, West Virginia, and Wyoming. Sales tax does not apply to orders shipped to addresses in states not listed here.

What shipping options are available in the continental USA?

All orders in the continental USA ship via FedEx ground unless Next Day shipping options were chosen at checkout for an additional fee.

What are the shipping fees?

Shipping within the continental USA is a flat fee of $8.95 per order. Express shipping options are available only in the continental USA for Next Day for $30 per order. Express Shipping orders must be placed by 1:00pm EST.
Shipping to a Military Base is $14.95 per order. Shipping to Hawaii, Alaska, US Virgin Islands, Puerto Rico and Guam is $24.95 per order.

When will my order be delivered?

Most orders are shipped within 2 business days after they are placed. We use FedEx ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Next Day shipping options were chosen at checkout. Orders to Hawaii and Alaska also arrive in 3-7 business days; orders to US Virgin Islands, Guam and Puerto Rico usually take about 2 weeks to arrive. Pre-Orders will ship on or about the date mentioned on the product page, except in rare cases when pre-orders are not shipped because the order has been cancelled based on demand.

Can I ship an order to a P.O. box?

No, we cannot ship to P.O. Boxes. We ship everything via FedEx & need a street address.

Can I ship an order to a foreign country?

We offer shipping to Puerto Rico, US Virgin Islands, Guam and Military bases. Your order will ship via FedEx from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out of the USA via Federal Express International or United States Postal Service (USPS). Please allow about 2 weeks for delivery.

Can I ship an order to multiple addresses?

At this time we can only have one shipping address per order.
However, you may place multiple orders.

What is DolceVita.com's Return Policy?

We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization using the Return Center

Return via mail: You can print a shipping label and drop off your return at a FedEx location. You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable and there is a $4.95 per order return fee that covers restocking and postage back to the warehouse. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued. Start by visiting our Returns Center.

* Return in person with Express Returns™: Express Returns now offers nationwide Drop-offs at 1,500+ locations — making returns easier than ever before. You can return items in just a few clicks, no printer required. Please generate a QR return code and bring the item(s) you wish to return along with the shoe box and original tags, to one of our Express Returns locations. As an added bonus, we’ll combine your return with others nearby, meaning less cardboard, less carbon emissions, and a happier planet.
Visit our RETURNS CENTER to start your return online. Choose Express Returns for the Drop-off option. Simply follow the steps below:

  • Select Drop-off as your returns method
  • Retrieve your drop-off QR code from your return confirmation email
  • Take your return along with the shoe box (no label required) and QR code to the chosen Express Returns location
  • Show your QR code to the associate, hand over your item(s), and you're done!

Shipping charges are not refundable and there is a $4.95 restocking and handling fee deducted from the refund. Refunds are always issued to the original method of payment.

How do I get a return shipping label?

You may obtain return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You may drop the package at any FedEx location. We gladly accept returns of unworn merchandise within 30 days of delivery. This excludes clearance items which may not be returned or exchanged.

What is the usual turnaround time for returns?

The usual turnaround time is 1 - 2 weeks from the day you give the package to FedEx until the merchandise is checked in at the warehouse and the refund is issued. Do not ship items back through any other means other than the prepaid return label that we provide as package may be returned to you.

How will I be refunded for my return if I paid with AfterPay or ShopPay Installments?

Once your return has been processed, we will notify AfterPay/ShopPay. AfterPay/ShopPay will then refund you the installments paid up until that point and cancel or adjust the remaining payments. Please also see our Return Policy for more details regarding our return process.

Can I exchange an item for another size, style or color?

We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time. Therefore, we suggest you place a new order for the style, color, size you want, and then call customer service at 1-877-525-2833 to get return authorization and a prepaid FedEx shipping label to send the item back to us as a return. When you call customer service please have your new order number handy so they can file the return as an exchange and a full refund will be issued once the merchandise is received at our warehouse.

What is your policy on damaged items?

If you receive damage or defective items, please notify us immediately via email, live chat or call 1-877-525-2833 and we will send you a return label. As soon as the item is received back a full refund will be issued.

How do I return an item I received as a gift?

If the item was purchased on DolceVita.com you may contact our Customer Service department and they will issue a Gift Exchange return authorization.

  • Promos do not apply to final sale items unless otherwise stated.
  • Promos are not valid for cash or cash equivalent. Promos cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
  • Promos cannot be combined with the dolce vita employee discount. Qualifying promo amount applies to merchandise only.
  • Returns and exchanges are subject to dolce vita's return policy.
  • Offers are non-transferable.
  • Dolce vita has the right to cancel or change any promo at any time without notice and in its sole discretion.
  • Promos may be subject to availability.
  • Free shipping is only valid for shipping addresses in the united states excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

How do promotions work?

PROMOTION TERMS & CONDITIONS

  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer. 

  • Promotions do not apply sale items and clearance items unless otherwise stated.

  • Qualifying promotion amount applies to merchandise only, excluding Gift Cards, E-Gift Cards, packaging, sales tax and shipping and handling charges.
  • Returns and exchanges are subject to Dolce Vita's return policy.
  • Offers are non-transferable.
  • Dolce Vita has the right to cancel or change any promotion at any time without notice and in its sole discretion.
  • Promotions may be subject to availability.
  • Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.

Giveaways

The Maker & Dolce Vita Present: The Makers Giveaway

The Maker LLC and Orange Canvas Inc. x Dolce Vita Footwear, Inc. Sweepstakes Rules

Sweepstakes Dates: October 3, 2024 – October 7, 2024

OFFICIAL RULES:

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

  1. ELIGIBILITY: Sweepstakes (the "Sweepstakes") is open only to those who sign up at the online sweepstakes page and who are at least 18+ years old at the time of The sweepstakes is open to the legal residents of the forty-eight (48) contiguous United States (excluding AK and HI) including the District of Columbia and is void where prohibited by law. Employees, officers, and directors of each of The Maker Group LLC (the "Sponsor") and Dolce Vita Footwear, Inc., and each of their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void where prohibited or restricted by law.
  2. AGREEMENT TO RULES: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth In addition, you agree to accept the decisions of the Sponsor, as final and binding as it relates to the content. The Sweepstakes is subject to all applicable federal, state and local laws.
  3. SWEEPSTAKES PERIOD: Entries will be accepted online starting on or about October 3, 2024 at 12:00 PM ET and ending October 7, 2024 at 11:59 PM All online entries must be received by October 7, 2024 at 11:59 PM ET. All times are (GMT-05:00) Eastern Time (US & Canada). Participants are solely responsible for determining the correct time zone in their respective jurisdictions; Sweepstakes Entities disclaim all liability or responsibility relating thereto. Sponsor’s server/computer is the official time keeping device for the Promotion.
  4. HOW TO ENTER: The Sweepstakes must be entered by 1) following both @themakerhotel and @dolcevita on Instagram, 2) like and comment who you would bring, on the post which announces and links to the Sweepstakes entry page, and 3) submitting the online form provided on this site where eligible participants are required to provide their first and last name, email address, phone number, and Instagram username (“Entry”). The entry must fulfill all sweepstakes requirements, as specified, to be eligible to win a Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of the Sponsor. You may enter only once and you must fill in the information requested. You may not enter more times than indicated by using multiple e-mail addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of the Sponsor.
  5. PRIZE: The approximate retail value of the prize is $3000. Limit one (1) The prize includes:
  • One $500 digital Dolce Vita gift card for the winner. (Valued at $500).
  • One $500 digital Dolce Vita gift card for the winner’s guest. (Valued at $500).
  • One-night stay at The Maker Hotel in Hudson, New Available for stays until June 30, 2025, based on availability. Blackout dates apply. (Valued at $1,000).
  • Two full-size Eau de Parfum (50ml) and two full-size Candles (228g) of your choice from The Maker (Valued at $510).
  • $500 Food & Beverage Credit to enjoy during your stay at The Maker

You are not guaranteed to win the prize and your chance of winning is dependent on the total number of eligible entries received. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by the Sponsor. No cash or other prize substitution permitted. The prize is nontransferable. Any and all prize related expenses, including without limitation any and all federal, state, and local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for the Sponsor to use winner's name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law. 

  1. ODDS: The odds of winning depend on the number of eligible entries
  2. WINNER SELECTION AND NOTIFICATION: One (1) winner of the Sweepstakes will be selected in a random drawing under the supervision of the The winner will be notified via e-mail to the e-mail address they entered the Sweepstakes with within five (5) days following the winner selection. The Sponsor shall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non- functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 15 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited, and an alternate winner selected. The receipt by the winner of the prize offered in this Sweepstakes is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE SWEEPSTAKES AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.
  3. RIGHTS GRANTED BY YOU: By entering this content you understand that the Sponsor, anyone acting on behalf of the Sponsor, or its respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name, portrait, picture, voice, likeness, image or statements about the Sweepstakes, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further
  4. TERMS: The Sponsor reserves the right, in its sole discretion to cancel, terminate, modify or suspend the Sweepstakes should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the In such case, the Sponsor may select the recipients

from all eligible entries received prior to and/or after (if appropriate) the action taken by the Sponsor. The Sponsor reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions.

 

The Sponsor has the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void votes for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by sweepstakes rules; or the use of bots, macros or scripts or other technical means for entering. Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the sweepstakes may be a violation of criminal and civil laws and should such an attempt be made, The Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law.

 

By entering the Sweepstakes you agree to receive email newsletters from The Maker and Dolce Vita Footwear, Inc. You can opt-out of receiving this communication at any time by clicking the unsubscribe link in the newsletters.

  1. LIMITATION OF LIABILITY: By entering you agree to the fullest extent permitted by law to release, discharge and hold harmless The Maker Group LLC, Dolce Vita Footwear, Inc., and their respective subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of
  2. DISPUTES: THIS SWEEPSTAKES IS GOVERNED BY THE LAWS OF THE UNITED STATES OF AMERICA AND THE STATE OF NEW YORK, WITHOUT RESPECT TO CONFLICT OF LAW As a condition of participating in this Sweepstakes, to the fullest extent permitted by law, participant agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Sweepstakes, shall be resolved individually, without resort to any form of class action, exclusively before a court located in New York having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Sweepstakes), and participant further waives all rights to have damages multiplied or increased.
  3. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the The Maker Web Read the Privacy Policy here: https://www.themaker.com/privacy.
  4. Winner List: For the name of the winner, please contact us at shop@themaker.com and in the body of the email type 'Please e-mail me the winner list for the The Maker ’
  5. Sponsor: The Sponsor of the Sweepstakes is The Maker Hotel Hudson LLC, 302 Warren Street, Hudson, NY, 12534, United States
  6. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter, Youtube, Pinterest, LinkedIn or You understand that you are providing your information to the owner of this sweepstakes and not to Facebook, Twitter, Youtube, Pinterest, LinkedIn or Google.

      Sizing Information

      Please see our standard size chart below. For more information on wide calf boots, please reference our how to measure guide linked here.

      U.S. WOMEN SIZE EURO SIZE U.K. SIZE U.S. MEN SIZE
      5 35 2.5 N/A
      5.5 35.5 3 N/A
      6 36 3.5 N/A
      6.5 36.5 4 N/A
      7 37 4.5 N/A
      7.5 38 5 N/A
      8 38.5 5.5 N/A
      8.5 39 6 N/A
      9 40 6.5 7
      9.5 40.5 7 7.5
      10 41 7.5 8
      10.5 41.5 8 8.5
      11 42 8.5 9
      11.5 43 9 9.5
      12 44 9.5 10
      12.5 44.5 10 10.5
      13 45 10.5 11
      13.5
      14 46.5 11.5 12
      14.5
      15 48 12.5 13