How to Clean Raffia Shoes

• Dust lightly with a soft dry brush or cloth. Spot clean small stains with a damp cloth and mild soap. Air dry fully at room-temp.
• Avoid prolonged water or moisture exposure, direct sun, and heavy pressure to prevent fraying.
• Store in a dry, ventilated area. Do not crush or fold tightly to avoid permanent creases.

Our care suggestions are provided as general guidance. We’re not responsible for any damage resulting from their use.

HOLIDAY RETURN POLICY: Orders placed November 1st through December 31st can be returned until January 31st 2027.

a. SHIPPING: Most orders ship within 2 business days via FedEx Ground. Continental U.S. delivery takes 3–7 business days unless Next Day Shipping is selected. Orders to Hawaii and Alaska also arrive in 3–7 business days, while shipments to the U.S. Virgin Islands, Guam, and Puerto Rico typically take about 2 weeks. International shipping is not available at this time, but we’re working to expand our shipping options soon. Pre-orders ship on or around the date listed on the product page, unless an item is canceled due to demand. We currently do not ship to P.O Boxes. For more information, please refer to our FAQ.

b. RETURNS: We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization using the Return Center.